Overview

As a Microsoft Teams administrator, you manage and maintain internal and external collaboration and communication solutions using Teams and Microsoft 365.
You’re responsible for configuring and managing teams, channels, chat, apps, calling, meetings, and events. You manage:

• Phone numbers and services for Teams Phone.
• Operational aspects of Teams clients and devices.

You collaborate with owners of other areas, including:

• Networking
• Identity
• Licensing
• Information management
• User adoption
• Security
• Compliance

You work with collaboration and communication system engineers to implement Teams device scenarios. You plan and implement governance, security, and compliance for Teams.

As a candidate for this exam, you should have a working knowledge of Microsoft 365 services, including:

• Microsoft 365 groups
• Microsoft SharePoint
• OneDrive
• Microsoft Exchange
• Microsoft Defender XDR
• Microsoft Purview
• Microsoft Entra ID

You should understand the options for integrating and extending Teams with:

• Microsoft Copilot for Microsoft 365
• Microsoft Viva
• Power Platform
• Third-party apps
• Custom apps

Skills measured

• Configure and manage a Teams environment
• Manage teams, channels, chats, and apps
• Manage meetings and calling
• Monitor, report on, and troubleshoot Teams